Medical & Healthcare Answering Service

Our healthcare answering service pricing starts from £49 a month. We optimise your bills every month to make sure you’re on the right tariff for your specific requirements, you’ll only ever pay for the time you use, and we’ll never charge you for sales, scam or nuisance calls.

You can of course try our healthcare and medical telephone answering service free for 7 days before you commit to a package to see if we’re a good fit for your company. Find out more about our answering service pricing.

Our medical clinic answering service team are all based in the UK, so they’re working in the same time zone as you, ready to answer calls during your opening hours, and during evenings and at weekends too.

No, you don’t need to sign up to a long-term contract for our healthcare call answering service. If you ever want to amend or cancel your contract, simply let us know ahead of your next billing date, and we’ll take care of the rest.

Yes, we can provide after hours answering services for medical offices and clinics, so you can continue to respond to patient enquiries even when you’re closed for the day. Our out-of-hours healthcare answering service is available from:

– 8am-8pm Monday to Friday

– 9am-5:30pm Saturday

– 10am-4pm Sunday

Outside of these hours, we can provide a friendly and helpful recorded greeting to callers to direct them to your website or inform them of your opening hours to prevent them going to one of your competitors.

Our clinic answering service PAs all have years of experience handling calls in the private healthcare sector, so they understand the requirement to be discreet and professional at all times. As part of your healthcare answering service package, our PAs will spend time getting to know your company and the way you expect calls to be answered, so they can effectively become a seamless extension of your business.

You can start using our answering services for medical offices and clinics straight away when you register for your 7-day free trial. Our PAs can get started whenever you need them, whether you need extra support during a staff shortage, emergency cover, or are simply ready to transform the way your clinic operates.

Yes – our clinic answering service PAs can help you to schedule online appointment bookings, so patients can still get a response and an appointment in the diary when you’re busy elsewhere or have even left for the day.

Yes, our medical answering service integrates with Stripe, so we can take payments over the phone to save you and your patients extra time and effort.

Yes, all calls that we answer as part of our healthcare answering service are recorded, should you need to listen back to them in future. We’re the only medical answering service that gives you immediate access to your call recordings, and you can listen back to them via our app 24/7.